Courses

  • Tenancy Training - Level 1a - Legislation

    7 Lessons

    Welcome to the Tenants' Union of Tasmania online training program level 1A, providing an introductory understanding of  the Tasmanian Residential Tenancy Act, 1997. Each lesson explores a different aspect of The Act and includes a slide show or short video and case studies on tenancy issues. The quiz at the end of each lesson provides an […]

  • Tenancy Training - Level 1b - Communication

    5 Lessons

    Welcome to the Tenants' Union of Tasmania online training program Level 1B, providing a basic understanding of  the Tenants' Union of Tasmania services and the communication skills required to volunteer on the telephone advice service. Each lesson explores a different aspect and includes a slide show or video, case scenarios and an assessment quiz at the […]

  • Tenancy Training - Level 2a - Legislation

    6 Lessons

    Welcome to the Tenants' Union of Tasmania online training program level 2A, providing an intermediate understanding of  the Tasmanian Residential Tenancy Act, 1997. Each lesson explores a different section of The Act and includes a slide show or short video and case studies on tenancy issues. You are unauthorised to view this page.

  • Tenancy Training - Level 2b - Communication

    3 Lessons

    Welcome to the Tenants' Union of Tasmania online training program Level 2B, providing a basic understanding of  legal interviewing and the face to face communication skills required to volunteer in the drop service. Each lesson explores a different aspect and includes a slide show or video and a case study to analyse. You are unauthorised to […]

  • Cultural safety with CALD communities

    5 Lessons

    Culturally and Linguistically Diverse (CALD) communities comprise a significant proportion of Australia's population.   49% of all Australians were either born overseas (first generation) or have at least one parent born overseas (second generation) 28% of all Australians were born overseas More than 300 languages other than English are spoken in Australia 1 in 5 […]

  • Cultural Safety with Aboriginal communities

    6 Lessons

    Before we begin this course the Tenants' Union of Tasmania would like to acknowledge and pay respect to the Tasmanian Aboriginal community as the traditional and original owners and continuing custodians of this land. Although all care has been taken, Aboriginal and Torres Strait Islander peoples are advised that this course may contain images, names […]